Masterclasses
Practical skills for the moments that matter most.
Built around how human beings actually work.
Explore the Masterclasses →
Our Masterclasses
Choose the topic that's most relevant for your team.
Each masterclass is a standalone session. You can book a single topic, combine several, or ask for a tailored session to address your specific needs.
Managing 'Meeting Monsters'
Difficult personalities can derail meetings - but you don't have to be rude to manage them. This masterclass tackles a serious problem with pragmatic strategies to tame even the most challenging meeting participants - so your meeting monsters stay focused, productive and collaborative.
'Meeting Monsters' with Power
The stakes change when meeting monsters use power, manipulation, shame or politics to get what they want from the meeting. It shouldn't happen, but it does. This masterclass gives you practical tactics, scripts and safeguards to hold your ground, protect the process, and respond effectively.
Leading Valuable Virtuals
Getting engagement, interaction and follow-up in online meetings can be tough. Silence, blank screens, feeling like you're talking to a brick wall... This masterclass gives you practical tips and tricks for online facilitation, so everyone stays engaged, focused and contributing.
Negotiation Essentials
Whether you're trying to close a deal or get buy-in for an idea - everything's a negotiation. Most people rely on instinct, hope and facts. This masterclass gives you a proven process, grounded in human behaviour: how to prepare, how to read the room, and how to reach the outcome you need. Even when the otherside is difficult.
Delegation Essentials
Effective delegation boosts productivity, develops your team and helps prevent burnout. By giving the right work to the right people in the right way - you build capability in others, free up your own capacity and keep work moving without becoming the bottleneck. Discover the fail-safe nine-step delegation framework that works every time.
From Buddy to Boss
You got promoted because you were brilliant at the job. Now you're managing people, and that needs a different skills set. This masterclass gives you the practical tools, honest insights, and confidence to step fully into your new role without losing yourself or your relationships in the process.
Executive Presence & Impact
In the high-stakes meeting that matters, the way you come across really counts. Presence isn't a personality type - it's a set of learnable skills rooted in self-awareness, communication and the ability to read a room. This masterclass gives you the tools to show up with clarity, command attention and make the impact you deserve.
Emotional Intelligence
The leaders people trust stay steady when emotions run high. The emotion is not the problem - what you do in the first few seconds is. Everyone has had a moment when emotions ran high and the outcome was not what they wanted. This masterclass gives you a practical reset for those moments, and hands on practice on a real situation.
Strategic Thinking & Decisions
The difference between a manager and a leader is often this: the ability to step back, make informed decisions under pressure, and bring the team with them. This masterclass gives your managers both the mindset and the practical tools to stop reacting to shifting priorities and start leading with strategic intent.
"A highly practical program with frameworks and templates you can apply immediately. I’ve used the tools to improve delegation and project briefs, making our ways of working clearer and more effective."
_______________________________________________________
Thibault Vandenhove, Founder, Ooho
"This program gives you the perfect tools to grow in your role, while staying true to your identity. I learned how to set clear boundaries and reduce my tendency to people-please, which has made me more confident and effective. I've improved the way I delegate and give feedback, and I now structure work and set strategies with my team much more effectively."
_______________________________________________________
Isabelle, Director General, Brussels
"I like having a clear organisation framework and was missing the systematic use of project management tools and protocols within the association. Now we're using the management tools from the program for our large cross-sectorial projects: they help us stay focused and each member of the team has clarity on the work and their own tasks. It was great that several of us did the training so we are on the same line. The sessions on Strategic Thinking & Decision-Making and emotional intelligence were the highlights for me."
_______________________________________________________
Dr Anne-Gaëlle Collot, Director, Brussels
"I don't think I ever really addressed moving from a kind of matey colleague to a manager. I didn't understand what it really meant to be in that leadership role. So for me, giving feedback was a challenge! Thanks to the tools from the program - I did it, and it went really well! I'm more confident now. It's better for me, and better for my team too."
_______________________________________________________
Ries, Manager, Brussels
"I was dreading giving a staff member feedback! But the template we got from the course gave me the structure I needed and helped me feel more confident - and it went really well! I've also used the project planning template on several occasions now. It allows me to structure my thoughts and delegate to others - I was struggling with that in the past "
_______________________________________________________
Caroline, Stakeholder Relations, Brussels